If you are experiencing a problem or have a question regarding the site, feel free to check our comprehensive list of Frequently Asked Questions below.

• General Information
• Does it cost anything to join?
• Can I change my privacy settings?
• What are the minimum requirements to use IvisitU?
• Does IvisitU distribute my personal information?


• My profile
• How do I edit my profile?
• Can I hide my profile from other members?


• Messages
• How long are my messages kept for before they are deleted?
• When I go to send a message, the system asks me to "Get a Pass"
• Can I be advised when a member I sent a message read my message?
• I no longer wish to receive an email notification when I receive a message on IvisitU


• Get a Pass
• How much does a Pass cost?
• Will further automatic payments be debited once my Pass expires?
• I do not have a Credit or Debit card, how can I upgrade?
• Which cards do you accept?
• How long will it take for my account to be upgraded once I have paid?
• Can I have a summary of my payments?


• My contacts
• How many members can I have in my contact list?
• A member has disappeared from my contact list, where have they gone?
• Can members see that I have added them to my contact list?


• Chat
• Why is the link of the person I want to chat to not working?
• I do not wish to receive any more chat invitations
• Can I get an history of a chat session?


• Pictures
• How many pictures can I upload?
• I paid for a Pass and it will soon expire, and I have now more than 20 pictures on my account. What will happen to the rest?
• What do I do when I see an offensive picture?


• Email
• How do I change my email address?
• I no longer wish to receive an email notification when I receive a message on IvisitU
• How can I stop receiving email from IvisitU?


• Flash Alert
• What is a flash alert?
• I do not want to see these flash alerts any more


• Blocked List
• What is the blocked list?
• How can I add someone to it?
• If I add a member to my blocked list, do they know that I have added them?


• Login & Password
• I have forgotten my password and/or login, what should I do?
• How do I change my password?


• Cancel Membership
• How do I cancel my membership?
• If I cancel my membership will I stop getting emails from you?


• Report abuse
• I saw disputed content on a profile's member, how can I let you know?